Refund

Once an order has been refunded, the service will be terminated. An order can only be refunded one time.

Refund policy

• Services merchants cannot provide enough resource in their nodes, and refund is triggered when users start services.
• Send refund order request from cli tool when user want to terminate service in advance.

Refund result

• Caused by insufficient resource
  • Service provider will deduct 0.1 VSYS coin from payment as transaction fee. The rest amount of payment will be return to user's wallet using VSYS coin.
  • Status of the service become ServiceAbsort
  • Status of the order become OrderRefund
• Cause by termination request sent by user
  • After service provider deducts 0.1 VSYS coin as transaction fee and fee of service already used, residual payment will be returned to user's wallet using token in specific exchange rate with VSYS coin. If payment is insufficient , the difference of fee won't be charged.
  • Status of the service become ServiceAbsort
  • Status of the order become OrderRefund